How does the program work?
Participants may select the neutral and process that best meets their needs. A Client Services Specialist will work with you to identify the appropriate process for your situation.
Mediation
An informal process in which a neutral third party, the mediator, helps people communicate and resolve their differences by coming up with their own solutions. The mediator works with the parties in joint and private sessions to facilitate communication and enable the parties to “hear” their differences, solve problems and rebuild relationships for the future. Agreements are incorporated into a written Memorandum of Understanding.
Partnering
Partnering is a process that strengthens collaboration, communication and mutual respect among individuals who are working together on a specific project, goal or mission. Engaging in a Partnering process focuses the participants on their commitment to their mutual goal or mission, and assists them in identifying and agreeing on guidelines for effective communication, coordination and cooperation to prevent conflicts and ensure the mission or goal is achieved.
Facilitation
An impartial facilitator works with key stakeholders to design and conduct a process that enables all participants to: accomplish the desired purpose and outcomes; resolve difficult issues; and ensure that everyone participates.
Issues That Can be Addressed Through ACCESS ADR:
Business
Coworker differences
Employee / Employer disagreements
Partnership dissolution
Real Estate (DROA) disputes
Condominium
Insurance issues
ADA complaints
Financial disputes
Small business issues
Consumer / Merchant disputes
Grievances of any kind
Strategic planning
Partnering
Family
Divorce issues
Where the children will live
What the visitation schedule will be
How real property will be divided
Adult guardianship
Where elderly relatives should live
How finances are managed
Who should be the caretaker
Family estate issues
Family Business
How decisions should be made
Who should manage the business
How to work together
Should the business be sold
Intergenerational succession
How to handle debts