Training Opportunities

Over the years, the Mediation Center has developed an excellent training program and has trained thousands of individuals from a broad variety of backgrounds, in conflict resolution, facilitation and mediation skills, throughout Hawaii and the Asia-Pacific region.


The Mediation Center’s training faculty is comprised of experienced mediators who mediate a broad variety of disputes including commercial, civil rights, divorce, family, special education and workplace. Their varied backgrounds as lawyers, professors and business consultants combined with their superior mediation and training skills, provide course participants with a wealth of information and professional experience.

The high quality custom designed curriculums provide course participants with the opportunity to learn through lectures, small and large group discussions, interactive exercises and coached role-playing.

Basic Mediation

Basic Mediation offers an introduction to a facilitative model of mediation and the core skills of effective listening, asking powerful questions, maintaining neutrality, interest identification, negotiation, agreement writing, ethical considerations, and managing challenges.

Call 521-6767 for additional information.

Mediation Skills for Managers

This one-day training provides hands-on skills and strategies for resolving disputes in the workplace through an informal, structured and private negotiation process.  Managers learn practical skills to deal with disputes that solve the problem while maintaining dignity and preserving working relationships. 

The seven M.E.D.I.A.T.E. principles for resolving conflicts at the lowest level will be covered in the morning session, including effective listening and assisted negotiation.  Participants in the afternoon session will have the opportunity to apply and practice the skills in simulated workplace conflicts.

Call 521-6767 for additional information.

Advanced Mediation

Advanced Mediation builds on the core skills to provide additional tools of evaluation, negotiation, overcoming impasse, cultural implications, accommodating persons with disabilities, managing power imbalances, and working with attorneys, interpreters, multiple parties and challenging personalities.

Call 521-6767 for additional information.

Divorce Mediation

Divorce Mediation offers a custom model for a neutral mediator to assist divorcing couples in negotiating agreements on property division and custody and visitation issues, while focusing on the “best interests of the child.”

Call 521-6767 for additional information.

There is no such thing as a conflict that can’t be ended. They’re created and sustained by human beings. They can be ended by human beings.
— Former Senate Majority Leader George Mitchell

Customized trainings are available for businesses, not-for-profit corporations and community groups. Trainings include: effective communication; negotiation; conflict resolution; informal mediation; facilitation; formal mediation; specialized mediation; and others.

Call the Mediation Center of the Pacific at 521-6767 to discuss your training and mediation needs.