The Mediation Center of the Pacific, established in 1979, is one of the oldest community dispute resolution centers in the United States. The Center has trained hundreds of mediators who have assisted in the resolution of thousands of disputes. The Mediation Center works with numerous community, business and government entities to resolve a wide variety of problems involving organizational disputes, employee concerns, neighbors, homeowners and lenders, landlords and tenants, families, parents and children, divorcing couples, elders, adult and juvenile criminal offenders and their victims, merchants and consumers, condominiums, and special education parents. In addition, the State of Hawaii Judiciary contracts with the Center to provide on-site court mediation for all Small Claims Court cases on Oahu and other services to the Courts, including mediation of summary possession (“eviction”) cases and certain temporary restraining order (TRO) cases at Honolulu District Court, mediation of certain paternity cases at Family Court in Kapolei,  administration of Family Court’s Volunteer Settlement Matter (VSM) divorce program, and development of alternative dispute resolution programs.


The Neighborhood Justice Center of Honolulu, Inc. was incorporated on August 15, 1979. The original name of the organization was the Makiki Neighborhood Justice Center, Inc. On November 6, 1999, the name was changed to The Mediation Center of the Pacific, Inc., to reflect the broad array of services and programs developed and managed by the Center.

The idea for the Center originated from the Makiki Neighborhood Board as a positive step for resolving neighbor disputes in a peaceful manner. Attorney Bill Burgess took the initiative to secure funding from the U.S. Department of Justice to support the venture. Bill, and many of the other founding members and mediators, continue to be actively involved with the Mediation Center today.

The organization was originally located in a plantation house at Makiki Park, until moving to the Queen Emma building in 1982. Early on, the Center worked with Family Court to address domestic issues and with the Office of Consumer Protection in dealing with Landlord Tenant and used car cases. The Center was accepted as an Aloha United Way (AUW) agency in 1982, through which donations to the Mediation Center can be made.


Today, the Mediation Center is located at 245 North Kukui Street, Suite 206 in Honolulu where mediation is provided in several mediation rooms, including one equipped with Skype mediation capabilities. The Center’s staff work with over one hundred volunteers who mediate and facilitate conflicts in a broad array of areas.

The Center’s current mission is to provide and promote high quality mediation and dispute resolution services that are accessible and affordable. In support of this mission, the Center actively collaborates with other agencies and groups to offer on-site mediation in outlying communities across Oahu, as well as provide specialized programs such as divorce, paternity, elder issues, adult guardianship, juvenile restitution, special education, civil rights, foreclosure, condominium and more. The Center has also broadened the types of services it provides by offering meeting facilitation and customized training in mediation, conflict resolution and facilitation through the Training Program. The Program has enabled Center staff to train hundreds of individuals in businesses, other agencies and within the community, thereby promoting a broad understanding of and use of alternative dispute resolution.



Rick Blangiardi of Hawaii News Now Believes the Mediation Pledge is Important for Hawaii Click here to read the article and view the video   The Mediation Center wins the 2011 Non-Profit SmallBiz Success Award from HawaiiBusiness News Click here to read the article   The Mediation Center wins the 2010 C. Frederick Schutte Award from Hawaii State Bar Association Click …

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Mediation Services

COMMUNITY MEDIATION PROGRAM To support the mission of providing affordable services, the Mediation Center has developed an excellent volunteer recruitment and training system, enabling it to rely upon a pool of approximately 200 volunteer mediators and facilitators to resolve a wide variety of issues within the areas of Family, Business and Schools. Initially, each mediator is …

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The Mediation Center of the Pacific, Inc. is a 501(c)(3) not-for-profit agency whose mission is to provide high quality mediation and dispute resolution services that are affordable and accessible. The Mediation Center has been in existence since 1979 and currently serves more than 5,000 people annually through its community mediation and training programs. The underlying goals of …

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The Center Letter – December 2013 The Center Letter – July 2013 The Center Letter – December 2012 The Center Letter – June 2012 The Center Letter – December 2011 The Center Letter – July 2011 The Center Letter – August 2010 The Center Letter – March 2010 The Center Letter – August 2009  

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Officers & Directors

2013-14 Board Of Directors PRESIDENT Gerald Clay VICE PRESIDENT Charles H. Hurd SECRETARY Dee Dee Letts TREASURER Lee W. Erwin DIRECTORS Cynthia T. Alm Peter Adler Sidney Ayabe Ellen Carson Thomas W. Cestare Richard S. Ekimoto David Franzel Andrew Hipp Steve Holmberg Keith Hunter Peter S. Knapman Judge Victoria Marks (Ret.) Bruce McEwan Jennifer Rose …

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Sources of Funding

The Judiciary’s Center for Alternative Dispute Resolution The Mediation Center receives 38% of its funding through a contract between the Judiciary’s Center for Alternative Dispute Resolution (CADR) and Mediation Centers of Hawaii. Mediation Centers of Hawaii is comprised of six community mediation centers throughout the state. The Mediation Center of the Pacific is the largest …

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