MEDIATION: Tools for successful problem solving
Mediation skills provide you with the tools to help others resolve their differences in a safe, empowering forum. Mediation is a process that allows the parties themselves to create solutions they can live with. Relationships may be preserved, dignity upheld and agreements negotiated that allow the participants to move on in their lives without an ongoing battle, costly court fees or bitter disappointment which can arise from an unfavorable judicial decision.
Basic mediation offers an introduction to a facilitative model of mediation and the core skills of effective listening, asking powerful questions, maintaining neutrality, interest identification, negotiation, agreement writing, ethical considerations, and managing challenges.
The training is designed to provide a basic understanding and hands-on use of:
MEDIATION: A forum for resolving conflict in an informal, less adversarial manner.
CONFLICT MANAGEMENT STYLE: What it takes to be a successful mediator.
MEDIATION MODEL: A basic model of mediation to conduct and maintain an effective process.
MEDIATION SKILLS: Effective communication and facilitation techniques, identifying root causes of conflict, balancing power, handling strong emotions, managing principled negotiations and crafting durable agreements.
Who Should Attend
- HR Representatives
- Senior Managers
- EEO Officers
- Clergy Leaders
- Individuals who want to help others resolve conflicts in a less adversarial manner
SIGN UP NOW. ADVANCED REGISTRATION IS REQUIRED. SPACE IS LIMITED.
Basic Mediation Training (all days): $575 per person ($550 early bird)
Registration fee includes all training materials and refreshments as well as lunch on the Saturday.
Send the completed form to:
The Mediation Center of the Pacific
245 N. Kukui Street, Suite 206
Honolulu, Hawaii 96817
Fax: (808) 538-1454
Call (808) 521-6767 for additional information.